ParentSquare
Stay Connected with ParentSquare
Banning Unified School District uses ParentSquare as its centralized communication platform to help families stay connected with the District, their student's school, and teachers.
ParentSquare brings school communications together in one place and allows families to receive important information through email, text message, and the ParentSquare mobile app.
Access ParentSquare
Sign in or register using the email address or mobile phone number associated with your student's District records.
What Can I Do with ParentSquare?
ParentSquare provides families with tools to receive information, communicate with schools, and participate in their student's school community.
District & School Updates
Receive announcements, reminders, newsletters, and other information from the District and your student's school.
Teacher Communication
Send and receive direct messages with teachers and school staff through one centralized platform.
Forms & RSVPs
Complete available forms, permission requests, sign-ups, and event RSVPs electronically.
Calendars & Reminders
View upcoming activities, event reminders, and other important school information.
Preferred Language
Select your preferred language and use ParentSquare's translation features for school communications.
Notification Preferences
Choose how frequently you receive eligible ParentSquare communications by selecting Instant or Digest.
Three Levels of Communication
ParentSquare brings communications from your student's classroom, school site, and the District into one platform. The sender and audience will depend on the purpose of the message.
Classroom Communication
Teachers and classroom staff use ParentSquare to share information that is specific to your student's classroom or learning experience.
Examples: classroom reminders, assignments or activities, field trips, classroom events, and teacher updates.
School Site Communication
Your student's school uses ParentSquare for information that applies to the school community or specific groups of students and families.
Examples: principal updates, school events, schedule information, activities, reminders, and campus announcements.
District Communication
Banning Unified School District uses ParentSquare for information that applies across the District or requires broader communication with families.
Examples: Districtwide announcements, important reminders, emergency communications, school closure information, and District updates.
How Will I Receive ParentSquare Messages?
ParentSquare can deliver communications through multiple channels. If all options are available and enabled for your account, you may receive the same communication by email, text message, and app notification.
Communications can be delivered to the email address associated with your student information in Aeries.
Text Message
Communications can be delivered by text message to the mobile phone number associated with your student information in Aeries.
App Notification
If you have the ParentSquare mobile app installed and notifications enabled on your device, communications can also appear as app notifications.
Why did I receive the same message more than once?
This is expected. If email, text messaging, and app notifications are all available for your account, ParentSquare may deliver the same communication through each method. This helps ensure important information reaches families.
ParentSquare & Aeries Work Together
ParentSquare uses the parent and guardian contact information maintained in the District's Aeries student information system. The email address and phone number associated with your student in Aeries determine the contact information available to ParentSquare.
If your email address or phone number changes, please contact Student Services to update your information in Aeries. Updating your District student record helps ensure you continue receiving school and District communications.
Understanding Your Notification Preferences
ParentSquare allows families to choose how frequently they receive eligible routine posts. Families can select Instant or Digest based on how they prefer to receive regular communications.
Instant
Select Instant to receive eligible ParentSquare posts as they are sent.
Instead of waiting for a daily summary, regular classroom, school, and District posts are delivered throughout the day.
Best for:
Families who want to receive regular ParentSquare
communications as soon as they are posted.
Digest
Select Digest to have eligible routine ParentSquare posts grouped together into a daily summary.
Digest can reduce the number of individual notifications you receive while keeping routine classroom, school, and District information together.
Best for:
Families who prefer fewer individual notifications
for routine communications.
General & Emergency Announcements
To have access to ParentSquare communications through your District student record, parents and guardians need to have General & Emergency Announcements selected in the applicable notification preferences in Aeries.
Families are encouraged to keep this option selected so they can receive important classroom, school, and District communications.
When Will I Receive a Phone Call?
Banning USD primarily uses email, text message, and ParentSquare app notifications for regular school and District communications. Phone calls are reserved for specific purposes.
Attendance Auto-Notices
Families may receive automated phone calls related to student attendance. These calls are generated to provide applicable attendance notifications to families.
Emergency Communications
Outside of automated attendance notifications, the District uses phone calls when communicating an emergency that requires immediate attention from families.
Important:
Please keep your current phone number on file with the
District so you can receive attendance auto-notices and
emergency communications when needed.
Getting Started with ParentSquare
Your ParentSquare access is connected to the contact information associated with your student's District records.
Sign In or Register
Visit ParentSquare and use the email address or mobile phone number associated with your student's District records.
Confirm Your Information
Follow the prompts to confirm your account information and the students associated with your account.
Set Your Preferences
Review your preferred language and notification settings and choose Instant or Digest based on your communication preference.
Is your information incorrect? If ParentSquare does not recognize your email address or phone number, or your contact information has changed, please contact Student Services to update your information in Aeries.
ParentSquare Mobile App
Download the free ParentSquare mobile app for convenient access to school communications, direct messages, notifications, forms, and other available ParentSquare features from your mobile device.
Frequently Asked Questions
Find answers to common questions about accessing and using ParentSquare.
How do I register for ParentSquare?
Visit ParentSquare and use the email address or mobile phone number associated with your student's District records. Follow the instructions provided to activate your account.
What if I did not receive an invitation?
You can still attempt to register using the email address or mobile phone number associated with your student's District records.
If ParentSquare does not recognize your information, contact Student Services to verify or update the information maintained in Aeries.
Do I need a separate ParentSquare account for each child?
No. When the same parent or guardian contact information is associated with multiple students, ParentSquare can bring those students and their school communications together within one account.
If a student or school is missing from your account, contact Student Services to verify the information associated with your students in Aeries.
Can I receive messages in a language other than English?
Yes. ParentSquare provides translation features and allows families to select a preferred language for communications.
You can review or change your preferred language through your ParentSquare account settings.
What is the difference between Instant and Digest?
Instant delivers eligible regular posts as they are sent. Digest groups eligible routine posts together into a daily summary.
Review the Understanding Your Notification Preferences section above for additional information.
How do I update my email address or phone number?
ParentSquare uses parent and guardian contact information from the District's Aeries student information system.
If your email address or phone number has changed, please contact Student Services to update your student record. Keeping your information current helps ensure that you continue receiving school and District communications.
Why am I receiving the same message by email, text, and app notification?
ParentSquare can deliver communications through multiple channels. If email, text messaging, and app notifications are all available and enabled for your account, you may receive the same communication through all three.
Receiving the communication through multiple methods helps ensure important information reaches families.
Why did I receive a phone call from the District?
Families may receive automated phone calls for student attendance notifications.
Outside of attendance auto-notices, phone calls are used by the District for emergency communications that require immediate attention from families.
Need Help with ParentSquare?
If your email address or phone number is incorrect, has changed, or is not being recognized by ParentSquare, please contact Student Services to update your information in Aeries.
For questions about District communications or additional ParentSquare support, contact the Banning Unified School District Communications Department at pio@banning.k12.ca.us .
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